User Guide

This guide is intended for traders and describes the Trading Board user interface. Follow this guide to learn how to customize the Trading Board, configure charts and place new orders.

Login page

On the Login page, you can perform the following actions:

Signing up

When visiting the exchange for the first time, you need to create and configure your profile to access the exchange. To create a new profile, open the Login page and do the following:

  1. Click Not a member? Sign up now!.

  2. Fill out the form that is displayed.

  3. Click Continue to receive a confirmation code at the specified email address.

If you don’t see the email with a confirmation code in your Inbox, please check your Spam folder. After one minute, you can also request a new confirmation code.

  1. Type in the received confirmation code.

After checking the confirmation code, you are navigated to the Sign in page. At this step, the signup procedure is successfully finished and you can use your credentials to access the exchange.

Signing in

To access the exchange, enter your email address and password, then click Sign in.

Use the credentials specified when creating your profile.

For security reasons, you will be asked to sign in once again after a period of inactivity.

Retrieving your password

In case you have lost your password, you can retrieve it as follows:

  1. On the Login page, click Forgot your password?.

  2. Type in your email address, then click Send to receive a confirmation code at the specified email address.

If you don’t see the email with a confirmation code in your Inbox, please check your Spam folder. After one minute, you can also request a new confirmation code.

  1. Type in the received confirmation code, then click Confirm.

  2. Type in the new password. The password must contain at least six symbols and include uppercase and lowercase Latin letters, special characters and digits.

  3. Click Set password to proceed. You can specify the new password on the Sign in page to access the exchange.

Profile verification

To unlock some of the exchange features and be able to place orders, traders should properly verify their profiles. A profile is granted a higher verification level upon confirming your email address and phone number, as well as providing a proof of identity.

To learn about the current verification level of your profile and improve it, navigate to Profile > Verification.

Trading

The Trading Board provides two kinds of widgets allowing you to configure a market or limit order and place it on the exchange.

Supported order types

When placing a buy or sell order, you can choose one of the following order types:

  • A market order is an instruction to instantly buy or sell a certain asset amount at a currently best price on the market. Such orders are not listed in the order book — they are executed immediately in the amount that is currently available at the top-of-the-book price (partially or in full). Any portion of a market order that cannot be filled immediately will be cancelled.

    Using market orders you can buy or sell assets as quickly as possible.

  • A limit order is an instruction to buy or sell a certain asset amount at a specified price. Limit orders are placed in the order book and executed only when the market price reaches or exceeds the specified limit price. For this reason, limit orders may never be executed if their limit price differs significantly from the current market price.

    You can use limit orders to buy assets at a lower price or sell at a higher price than the current market price.

Time-in-Force settings

Market orders can be made to follow specific time-in-force rules, which define the conditions for execution or cancellation of such orders. The following time-in-force settings are supported:

  • IOC (Immediate-or-Cancel) — can be applied to a market order. This setting implies that any part of an order that cannot be filled immediately must be cancelled. Upon placing an IOC order, an attempt is made to immediately execute it (in full or in part) at the best possible price, after which any remaining, unfilled part is cancelled. If no amount is available at a specified price upon placing such order, it will be cancelled immediately.

    For example, consider an IOC order to sell 1 BTC at a current market price, assuming that there is only a single buy order meeting this price and it is placed for 0.3 BTC. In this case, the IOC order will be partially filled in the amount of 0.3 BTC, while the remaining part of it, in the amount of 0.7 BTC, will be cancelled.

  • FOK (Fill-or-Kill) — can be applied to a market order. Such orders are either filled immediately or killed (cancelled). In other words, a fill-or-kill order must be filled immediately in its entirety or not executed at all. FOK orders are used when partial delivery of assets is not acceptable for any reason.

    Taking the same example as above, consider an FOK order to sell 1 BTC at a current market price, assuming that there is only a single buy order meeting this price and it is placed for 0.3 BTC. In this case, the FOK will be cancelled entirely, with no amount of it being filled.

  • GTC (Good-till-Cancelled) — the default setting applied to all limit orders. Open GTC orders are awaiting execution until they are cancelled explicitly or filled.

Placing orders

Depending on whether your order must be executed immediately or placed on the Order Book to await for the best possible price, you can choose one of the following order types:

Placing a Quick Market Order

The easiest way to place a new IOC market order to instantly sell or buy a certain amount of assets at the current market price, is to use the Quick Market Order widget. The widget is split into two parts, each containing the fields required to place a buy or sell order.

The following example illustrates how to exchange a certain amount of BTC to USD by placing an IOC market sell order:

  1. Click the cross button displayed inside the market selector, and select the BTC/USD pair.

  2. On the right side of the widget (containing options for placing a sell order), specify the Amount field to indicate the amount of BTC that you wish to sell.

The amount of USD to be received in exchange is displayed below the Amount field, along with the fee to be charged for the transaction.

  1. Click SELL BTC NOW to place the order.

The order will not be placed in the order book — it will be executed immediately in the amount that is currently available at the top-of-the-book price (partially or in full). Any portion of the order that cannot be filled immediately will be canceled.

Upon successful execution of the order, it appears in the Filled Orders widget.

Placing a Market Order

To place a new market order, switch to the Market widget. The widget is split into two parts, each containing the fields required to place a buy or sell order.

The following example illustrates how to exchange a certain amount of BTC to USD by placing an IOC market sell order:

  1. Click the cross button displayed inside the market selector, and select the BTC/USD pair.

  2. Click the IOC button to apply a corresponding time-in-force rule.

  3. On the right side of the widget (containing options for placing a sell order), specify the Amount field to indicate the amount of BTC that you wish to sell.

Alternatively, you can sell a fixed amount of BTC by clicking the percentage buttons enabling you to quickly place a sell order in the amount of 25%, 50%, 75% or 100% of BTC at your disposal.

The Total field then indicates a corresponding amount of USD to be received in exchange for the specified amount of BTC, based on the current market price.

The total (less fees) order amount in USD is displayed in the Total field. The Fee field indicates the commission to be charged for this order.

  1. Click Sell BTC to place the order.

The IOC order will not be placed in the order book — it will be executed immediately in the amount that is currently available at the top-of-the-book price (partially or in full). Any portion of the order that cannot be filled immediately will be canceled.

Upon successful execution of the order, it appears in the Filled Orders widget.

Placing a Quick Limit Order

The easiest way to place a new limit order to trade a certain amount of assets at the price specified by you, is to use the Quick Limit Order widget. The widget is split into two parts, each containing the fields required to place a buy or sell order.

The following example illustrates how to exchange a certain amount of USD to BTC by placing a limit buy order:

  1. Click the cross button displayed inside the market selector, and select the BTC/USD pair.

  2. On the left side of the widget (containing options for placing a buy order), specify the Amount field to indicate the amount of BTC that you wish to buy.

  3. Specify the My Price field to indicate the desired exchange rate (that is, the amount of USD you expect to sell in exchange for one BTC).

  4. Click BUY BTC AT MY PRICE to place the order.

Upon successful placement of the order, it appears in the Order Book.

The order will be executed only after the market price hits the specified limit. Upon successful execution, the order is listed in the Filled Orders widget.

Placing a Limit Order

To place a new limit order, switch to the Limit widget. The widget is split into two parts, each containing the fields required to place a buy or sell order.

The following example illustrates how to exchange a certain amount of USD to BTC by placing a limit buy order:

  1. Click the cross button displayed inside the market selector, and select the BTC/USD pair.

  2. On the left side of the widget (containing options for placing a buy order), specify the Price field to indicate the desired exchange rate (that is, the amount of USD you expect to sell in exchange for one BTC).

  3. Specify the Amount field to indicate the amount of BTC that you wish to buy.

Alternatively, you can specify the Total field to indicate the total amount of USD you expect to sell upon execution of this order. The Amount field will then be updated automatically to reflect the amount of BTC that needs to be purchased to produce the specified total amount of USD.

You can also buy BTC in exchange for a fixed amount of USD at your disposal, by clicking the percentage buttons enabling you to quickly place a buy order in the amount of 25%, 50%, 75% or 100% of USD at your disposal.

The total (less fees) order amount in USD is displayed in the Total field. The Fee field indicates the commission to be charged for this order.

  1. Click Buy BTC to place the order.

Upon successful placement of the order, it appears in the Order Book.

The order will be executed only after the market price hits the specified limit. Upon successful execution, the order is listed in the Filled Orders widget.

User interface overview

In this section, you can find information about the Trading Board user interface, including a quick overview of the available widgets and useful tips on how to configure the Trading Board workspaces.

Main toolbar

The main toolbar is located on the left side of the page and and provides quick access to the most commonly used commands:

Other toolbar commands include the following:

  • Announcements — provides access to a list of notifications sent by the exchange

  • Reset — restores the original layout of the default workspace

  • Main Settings — provides access to the main settings of the exchange, allowing you to select the interface language and visual theme (light or dark)

  • Log Out — enables you log out from the exchange, after which you are navigated to the Login page

Managing workspaces

The Trading Board features a number of widgets making it easier to access and switch between various pieces of information and functionality. For example, a separate widget is used to display the current balances on all of your trading accounts, and another one presents up-to-date order book information.

You can configure and arrange widgets differently across multiple workspaces:

  • To view a list of available workspaces, click the Show workplaces button located under the main menu icon (☰) on the left.

  • To switch to a specific workspace, click it in the menu that is displayed.

  • To create a new workspace, click the plus button.

  • To rename a workspace, click the pencil button displayed near the workspace icon.

  • To remove a workspace, click the cross button displayed near the workspace icon.

Note

You can restore the original layout of the default workspace by clicking the Reset button (⟲) displayed at the bottom left corner of the screen.

Configuring widgets

You can configure the layout of widgets in a custom workspace as follows:

  • Rearrange widgets

    Click and hold the widget header and drag it to a desired location on the page.

  • Resize widgets

    Hover the mouse cursor over the edge of a widget pane, then drag it to resize the pane. You can also drag the bottom right corner of a pane to customize both its width and height at once.

  • Add new widgets

    To open the widget list, click the plus button (+) on the toolbar on the left. Click a widget that you want to add to the workspace.

You can make any of the widget panes display multiple widgets on separate tabs:

  • Add tabs to a widget pane

    To add a new tab to a widget pane, click the plus icon (+) in its upper right corner. In the widget list that is displayed, click the widget that you want to add to a new tab on this pane.

  • Remove tabs and widget panes

    Click the cross button (x) next to a widget caption to remove this tab from a widget pane. Upon removing the last tab from a pane, the pane itself is removed.

Widget list

The items in the widget list are arranged in several categories:

“Exchange”

The following widgets are listed in the Exchange category of the widget list:

Quick Market Order

Using this widget you can quickly place a new IOC market order.

Quick Limit Order

Using this widget you can quickly place a new limit order.

Market

Using this widget you can place a new market order.

Limit

Using this widget you can place a new limit order.

Simple Exchange

Using this widget you can quickly exchange one asset for another at the current market price.

Upon specifying a traded asset, you can select a desired asset for exchange. Enter the quantity you wish to exchange in the From or To field, and the quantity of the second asset will be updated automatically based on the current exchange rate on the market (the exchange ratio displayed in the widget is updated in real time). Alternatively, you can exchange a fixed amount of an asset (10%, 25%, 50% or 100% of the quantity available in your wallet) by clicking a corresponding button.

You can instantly exchange assets if deposit accounts in the specified currencies have been created in your wallet. Otherwise, the submitted exchange operation will be pending until you create a corresponding account, after which the exchanged funds in the selected currencies will be automatically withdrawn and deposited to a new account in a selected currency.

Favorite Markets

Using this widget you can switch between preferred currency pairs, making the following widgets display information about a selected market:

Note

You can use the Watch List widget to monitor multiple currency pairs at a time.

“Trading Info”

The following widgets are listed in the Trading Info category of the widget list:

Order Book

This widget displays a list of currently open buy and sell limit orders for a selected asset along with the current bid-ask spread value.

To view data for a specific market, click the cross button (x) on the menu displaying the selected currency pair and choose a desired market. Alternatively, you can quickly switch between currency pairs using the Favorite Markets widget.

The Order Book is dynamic and is continuously updated in real time. It provides three different sections displaying the following information:

  • Open sell orders are highlighted with red and listed in the top section. The best ask bid (the sell order with the lowest price) is displayed at the bottom of this list.

  • Open buy orders are highlighted with green and listed in the bottom section. The best bid (the buy order with the highest price) is displayed at the top of this list.

  • The middle section displays the current bid-ask spread indicating the gap between the best ask and bid prices declared for an asset.

The Order Book provides the following information about a selected currency pair (taking the BTC/USD market as an example):

  • Price (USD) — the price for one BTC, based on the orders corresponding to each price level

  • Quantity (BTC) — the total amount of BTC, based on the orders corresponding to each price level

  • Total — the total amount (in USD) required to fully execute orders corresponding to each price level

Using the +/- buttons on the Grouping menu you can make the widget display adjacent levels with a specified increment (for example, grouping together each 10, 50 or 100 price levels away from the top-of-the-book order price).

Note

In addition, you can use the Market Depth widget to evaluate the liquidity of a specific asset based on the overall volume of orders traded at various price levels.

Trades History

This widget provides up-to-date information about all orders fully or partially executed on a selected market.

Sell orders are highlighted with red, and buy orders are highlighted with green. The asset price, lot size and order creation date are displayed for each order. The most recent order appears at the top of the list.

To view data for a specific market, click the cross button (x) on the menu displaying the selected currency pair and choose a desired market. Alternatively, you can quickly switch between currency pairs using the Favorite Markets widget.

Trading View

This widget displays a trading chart complete with all the essential tools to help you make better informed trading decisions.

Market Depth

Using this widget you can assess the current market depth indicating the actual liquidity of an asset evaluated based on the number of open orders to buy and sell it at various price levels.

The widget displays a chart indicating the overall volume of buy (green) and sell (red) orders at various price levels awaiting execution at the moment. You can hover the mouse pointer over the chart to learn the exact price and volume of an asset traded at a specific price level.

To view data for a specific market, click the cross button (x) on the menu displaying the selected currency pair and choose a desired market. Alternatively, you can quickly switch between currency pairs using the Favorite Markets widget.

Note

Another crucial metric enabling you to assess a market for a given asset is its bid-ask spread which you can monitor using the Order Book widget.

Watch List

Using this widget you can monitor multiple markets at a time. You can add currency pairs to this list or remove them based on your preferences.

Various metrics are displayed and updated in real time for each currency pair, including the last price, change, volume, high and low prices. Except for the last price, these metrics represent aggregated or average values obtained over the last 24 hours.

Upon clicking a row on this list, the following widgets switch to displaying a selected currency pair:

Assets

This widget displays the list of all your assets along with the amount of total and available assets in each currency:

  • The total assets indicate the overall amount of assets available in your wallet.

  • The available assets indicate the assets remaining at your disposal, meaning the difference between your total assets and a sum of all limit orders placed by you by this time (Available = Total — Open Limit Orders).

You can hide assets amounting to zero balance using a corresponding check box.

Note

To increase the amount of assets available to you in a specific currency, you can add funds to your wallet or exchange one asset for another using the Simple Exchange widget.

“Orders”

The following widgets are listed in the Orders category of the widget list:

Open Orders

This widget displays a list of limit orders that are currently open and have been placed over a specified time period.

Details about each order are indicated, including the information about a traded currency (instrument), order side (buy or sell), asset quantity, filled quantity and price.

You can filter the list by order date or use quick filters to show orders for the last three days, last week or last month.

Filled Orders

This widget displays a list of market and limit orders that have are already filled and have been placed over a specified time period.

Details about each order are indicated, including the information about a traded currency (instrument), order side (buy or sell), asset quantity and price, as well as order total and fee paid.

You can filter the list by order date or use quick filters to show orders for the last three days, last week or last month.

Inactive Orders

This widget displays a list of suspended orders that are not awaiting execution at this time.

Details about each order are indicated, including the information about a traded currency (instrument), order side (buy or sell), order type, asset quantity and price, as well as current order status.

You can filter the list by order date or use quick filters to show orders for the last three days, last week or last month.

Trading charts

The trading chart is displayed in the Trading View widget and provides all the essential tools to help you make informed trading decisions. The chart illustrates fluctuation of prices over a certain time period. The horizontal axis (X-axis) represents the time scale, and the vertical axis (Y-axis) indicates the price level.

You can switch between bar, candle, Heikin Ashi, line, area and baseline views, as well as specify the time period for which data should be displayed. Multiple customization options are provided, allowing you to configure the chart according to your preferences.

The chart supports numerous financial indicators (such as moving averages and regressions) and can feature a variety of custom shapes (including arrows and lines, pitchforks and various ranges), allowing you to perform an in-depth market analysis.

Time frame

A time frame defines the time period encompassed by a single chart unit (such as a candlestick or a bar). You can specify intraday (1-minute, 5-minute, 15-minute, 30-minute, 1-hour, 12-hour), daily, weekly or monthly time frames.

For example, intraday time frames can be used when you need to have a more detailed view at the data: highly granular charts (such as those based on a 5-minute time frame) can be useful in predicting short-term price fluctuations. However, this entails introduction of a lot of random noise along with extreme volatility. The overall picture tends to be distorted as a result of huge price spikes, price gaps and wide high-low ranges.

Using weekly and monthly time frames is preferred when it comes to revealing large-scale patterns and predicting long-term price movements. In most cases, however, you should consider using both short-term and long-term time frames: wider time-frames are useful for getting the general picture and considering the price action in a broader perspective; once you have the large picture, a more granular time frame can be used to zoom in on the data obtained for the last few months, days or hours.

Chart types

The trading chart can represent data in a variety of popular formats, including line, bar, candlestick and Heikin-Ashi, which are described below.

Line chart

Line charts convey a single piece of trading information, which is typically the last price traded within a specific time frame. Moreover, for some indices and thinly traded assets, only closing data might be available, rendering line charts the only available option for proper data visualization.

Bar chart

Bar charts belong to the most commonly used chart types. To plot a bar chart, the data on high, low and close prices should be available. The open price data is not mandatory and is only used when available. The high and low prices are represented by the top and bottom sections of a bar. The open price is indicated by a short horizontal line extending to the left of the bar, while a similar line extending to the right indicates the close price.

Bar charts come most handy when you need to plot a large amount of data, which the Candlesticks chart cannot handle. Each bar is relatively thin, making it possible to fit more bars into a chart before it gets cluttered. Line charts are also less cluttered compared to candlestick charts, but they are less detailed at the same time (since they do not convey the high-low range). Bar charts that do not include the open price are the best choice for analyzing the close price dynamics relative to that of the high and low prices.

Candlesticks chart

To plot a candlestick chart, the data on the open, close, high and low prices should be available. The candlestick chart makes it easy to grasp the relationship between the open and close prices. Green candlesticks indicate an upward price movement (when the close price is higher than the open price), while red candlesticks indicate an uptrend (when the close price is lower than the open price). The difference between the open and the close prices is represented by a vertical red or green rectangle, called candle body. The lines extending above and below the body (called shadows) indicate the high and low prices for a corresponding period of time.

Heikin-Ashi

A Heikin-Ashi chart is similar to a Candlesticks chart but uses a different approach to calculating and plotting chart candles.

In a regular candlesticks chart, each candlestick indicates four different prices (open, close, high and low), while each candlestick is independent from others and unrelated to the previous or next candlestick. A Heikin-Ashi chart, in contrast, makes it easier to analyze trends, since it essentially indicates an average of the price movement: there is a tendency with Heikin-Ashi for the candles to stay red during a downtrend and green during an uptrend, whereas regular candlesticks alternate color even if the price is moving dominantly in one direction.