Update user roles


This operation can be performed only by users assigned the Admin role.


You cannot customize roles for users whose profile status is set to Terminated. See Block or delete a user to learn how to change a user profile status.

To customize roles assigned to an exchange user, proceed as follows:

  1. Navigate to Users in the Admin Panel main menu.

  2. Locate a required user profile in the list. You can use the search panel to find a user by an email or nickname.

  3. Click the pencil icon in the right part of a corresponding table row. If a tile layout is selected to present data on this page, click the details button (⋮) displayed on a corresponding tile next to the user status and select Edit role(s).

  4. In the dialog window that is invoked, expand the Roles menu and select one or more roles to assign to the user.


See User roles to learn about the roles that can be assigned to exchange users.

  1. Click Proceed to save the changes and close the dialog window.